220-1202 Online Practice Questions

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Apps like GPS or roaming services often drain battery during travel. Checking app utilization helps identify battery drain sources.
From QUENTIN DOCTER - COMPTIA A+ COMPLETE study GUIDE:
“Monitoring app activity can reveal high-power usage apps running in the background, especially when mobile data or GPS is active.”

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In emotionally sensitive situations, it is critical that the technician projects confidence and maintains a calm, positive demeanor to reassure the customer. From All-in-One Exam Guide:
“Confidence and empathy are key when working with distressed users. Demonstrating competence can help ease the customer's anxiety.”

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
An MSDS (Material Safety Data Sheet), now commonly referred to as SDS (Safety Data Sheet), is a document that provides detailed information on the properties of a particular substance. It includes safety guidelines and emergency procedures related to handling, exposure, fire hazards, and first aid―not installation or configuration instructions.
For a battery backup (UPS device), the MSDS would include emergency procedures such as what to do in case of a chemical spill, exposure to battery acid, or fire hazard due to overheating or chemical leakage. This ensures the safety of personnel and complies with hazardous materials handling regulations.
Reference: CompTIA A+ 220-1102 Objective 4.1: Given a scenario, implement best practices associated with documentation and support systems information management. Study Guide Section: MSDS/SDS usage and safety documentation

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
An incident report documents key details such as the cause of the outage, steps taken to resolve it, and measures to prevent recurrence. It is a post-mortem analysis often shared with stakeholders to improve future response.
According to the Quentin Docter C CompTIA A+ Complete Study Guide:
“An incident report provides a summary of an event that disrupted normal operations and includes a timeline of what occurred, how the issue was diagnosed and fixed, and who was involved in the resolution”.
This is reaffirmed in Travis Everett’s All-in-One Guide:
“Documentation after an incident helps technical teams and management review the situation and learn from it. This is formalized in an incident report”.

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Content filtering allows administrators to block or allow access to websites based on categories (e.g., social media, adult content, streaming). On a SOHO (Small Office/Home Office) router, this is often built-in or available via DNS-level filtering, and is the most appropriate method for enforcing browsing policies without needing to touch each individual device.
A. Secure management access protects router admin interfaces but doesn’t control user browsing.
B. Group Policy Editor is a Windows tool, not used on routers.
D. A firewall can block specific IPs or ports, but it doesn't categorize web content.
Reference: CompTIA A+ 220-1102 Objective 2.2: Compare and contrast security measures and tools.
Study Guide Section: SOHO router security features ― content filtering, parental controls