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Latest 220-1202 Exam Practice Questions

The practice questions for 220-1202 exam was last updated on 2025-07-17 .

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Question#1

A technician is setting up a Windows server to allow remote desktop connections for multiple users.
Which of the following should the technician configure on the workstation?

A. Firewall

B. Computer Management

C. User Accounts

D. Ease of Access

Explanation:
To allow Remote Desktop connections, the Windows Firewall on the server (or workstation acting as the host) must have the Remote Desktop (TCP port 3389) rule enabled. This opens the necessary port so multiple users can establish RDP sessions. The other settings (User Accounts, Computer Management, Ease of Access) don’t directly control network access for RDP.

Question#2

Which of the following is used to detect and record access to restricted areas?

A. Bollards

B. Video surveillance

C. Badge readers

D. Fence

Explanation:
Badge readers authenticate and log each entry attempt - recording who accessed (or tried to access) a secured area and when. This audit trail is essential for monitoring and reviewing access to restricted zones.

Question#3

A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this issue.
Which of the following tools should the technician use?

A. Event Viewer

B. Task Manager

C. Internet Options

D. Process Explorer

Explanation:
Event Viewer logs system, application, and service events, including errors and warnings when a service stops unexpectedly. Reviewing these logs provides detailed error codes and messages that help identify the root cause of the service interruptions.

Question#4

A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth.
Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)

A. SPICE

B. SSH

C. RDP

D. VPN

E. RMM

F. WinRM

Explanation:
RDP (Remote Desktop Protocol): Allows the user to connect to and control the Windows PC’s desktop environment from home.
VPN (Virtual Private Network): Establishes a secure tunnel into the office network so the user’s home device can reach the Windows PC before initiating the RDP session.

Question#5

A help desk team was alerted that a company-owned cell phone has an unrecognized password-cracking application.
Which of the following should the help desk team do to prevent further unauthorized installations from occurring?

A. Configure Group Policy.

B. Implement PA

C. Install anti-malware software.

D. Deploy MD

Explanation:
A Mobile Device Management (MDM) solution lets administrators enforce app-installation policies - whitelisting approved applications and blocking all others. By deploying MDM, the help desk can centrally control which apps users may install on company-owned phones, preventing unauthorized tools from being added in the future.

Exam Code: 220-1202Q & A: 200 Q&AsUpdated: 2025-07-17

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