AP-211 Exam Guide
This AP-211 exam focuses on practical knowledge and real-world application scenarios related to the subject area. It evaluates your ability to understand core concepts, apply best practices, and make informed decisions in realistic situations rather than relying solely on memorization.
This page provides a structured exam guide, including exam focus areas, skills measured, preparation recommendations, and practice questions with explanations to support effective learning.
Exam Overview
The AP-211 exam typically emphasizes how concepts are used in professional environments, testing both theoretical understanding and practical problem-solving skills.
Skills Measured
- Understanding of core concepts and terminology
- Ability to apply knowledge to practical scenarios
- Analysis and evaluation of solution options
- Identification of best practices and common use cases
Preparation Tips
Successful candidates combine conceptual understanding with hands-on practice. Reviewing measured skills and working through scenario-based questions is strongly recommended.
Practice Questions for AP-211 Exam
The following practice questions are designed to reinforce key AP-211 exam concepts and reflect common scenario-based decision points tested in the certification.
Question#2
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences.
What else should the administrator complete post deployment of the enhanced timeline?
A. Add the custom object to the Timeline after deployment, then add it to the Timeline component.
B. Add the Timeline component to the Patient Lightning page and activate the Timeline.
C. Add the Timeline component to the Patient Lightning page and select the Timeline.
D. Assign the users permissions to be able to view the Timeline before adding It to the Timeline component.
Explanation:
After deploying Enhanced Timeline, you must register the custom object to the Timeline before it will appear in the Timeline component on the Lightning page.
Extract:
“Add new objects to the Timeline after deployment in setup, then update the Timeline component to include them.”
(Source: Administer Health Cloud C Enhanced Timeline)
Question#3
A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.
Which record should the consultant configure to accomplish this?
A. Verification Search Feature
B. Identity Verification Process Detail
C. Identity Verification Parameter Item
D. Linked Identity Search Detail
Explanation:
In Salesforce Health Cloud’s Identity Verification framework, you can configure which search parameters (such as date of birth, SSN, phone number, etc.) are used by customer service representatives to verify a member or patient’s identity.
To add a new search parameter, you configure an Identity Verification Parameter Item record.
Identity Verification Parameter Item → Defines the actual search fields that will be used in the verification process.
These parameter items are tied to the Identity Verification Process Detail to determine how the verification is performed.
Why not the others?
A. Verification Search Feature C This controls whether identity verification search is enabled, but not the specific search parameters.
B. Identity Verification Process Detail C This defines the steps and rules of the verification process, but doesn’t store the search fields themselves.
D. Linked Identity Search Detail C Used to configure linked identities across systems, not to add new search parameters.
Salesforce Health Cloud
Reference: Salesforce Help C Identity Verification in Health Cloud
“To configure the search fields that agents use for member or patient identity verification, create and manage Identity Verification Parameter Item records.”
Salesforce Health Cloud Identity Verification Documentation
Question#5
A customer wants to view medication data from Health Cloud leveraging FHIR standards.
Which Health Cloud data model should a consultant use?
A. Virtual Care data model
B. Integrated Care Management data model
C. Clinical data model
D. Electronic health record (EHR) data model
Disclaimer
This page is for educational and exam preparation reference only. It is not affiliated with Salesforce, Accredited Professional Certification, or the official exam provider. Candidates should refer to official documentation and training for authoritative information.
