CAD Exam Guide
This CAD exam focuses on practical knowledge and real-world application scenarios related to the subject area. It evaluates your ability to understand core concepts, apply best practices, and make informed decisions in realistic situations rather than relying solely on memorization.
This page provides a structured exam guide, including exam focus areas, skills measured, preparation recommendations, and practice questions with explanations to support effective learning.
Exam Overview
The CAD exam typically emphasizes how concepts are used in professional environments, testing both theoretical understanding and practical problem-solving skills.
Skills Measured
- Understanding of core concepts and terminology
- Ability to apply knowledge to practical scenarios
- Analysis and evaluation of solution options
- Identification of best practices and common use cases
Preparation Tips
Successful candidates combine conceptual understanding with hands-on practice. Reviewing measured skills and working through scenario-based questions is strongly recommended.
Practice Questions for CAD Exam
The following practice questions are designed to reinforce key CAD exam concepts and reflect common scenario-based decision points tested in the certification.
Question#1
What is the best practice related to using the Default Update Set for moving customizations between instances?
A. Submit Default update set to application repository
B. You should not use the Default Update sets for moving between instances
C. Keep Default update set to maximum of 20 records, for troubleshooting purposes
D. Merge Default update sets before moving between instances
Question#2
While showing a customer their Incident form, they ask to change the Priority field title to display their internal terminology Value.
How would you do that? Choose 2 answers
A. Right click on Priority and select Configure Dictionary
B. Right click on Priority and select Configure Display Settings
C. Right click on Priority and select Configure Column
D. Right click on Priority and select Configure Label
Question#4
Assume a table called table exists and contains 3 fields: field1. field2, field3. Examine the Access Control list for table:
table.None read Access Control for users with the admin and itil roles
table. * read Access Control for users with the admin role
table. field3 read Access Control for users with the itil role
Which field or fields can a user with the itil role read?
A. field1, field2. andfield3
B. field3 only
C. field 1 andfield3
D. All fields except field3
Explanation:
An Access Control list (ACL) defines what data users can access and how they can access it in ServiceNow tables1. The ACL evaluates the user roles and the conditions defined in the ACL rules to determine the user’s access level2.
In this case, the ACL rules for the table are as follows:
table.None read Access Control for users with the admin and itil roles: This means that users with the admin or itil roles cannot read any field in the table unless there is a more specific rule that grants them access3.
table. * read Access Control for users with the admin role: This means that users with the admin role can read all fields in the table.
table. field3 read Access Control for users with the itil role: This means that users with the itil role can read only the field3 in the table.
Therefore, a user with the itil role can read only the field3 in the table, and not the other fields. Reference = 1: Access Control Lists - ServiceNow Docs 2: How ACL Rules Are Evaluated - ServiceNow
Docs 3: Access Control List Rules - ServiceNow Docs : Wildcard in ACL Rules - ServiceNow Docs : Field-Level ACL Rules - ServiceNow Docs
Question#5
As administrator, what must you do to access features of High Security Settings?
A. Add security_admin role to your user account
B. Use System Administration > Elevate Roles module
C. Select Elevate Roles
D. Impersonate Security Admin
Disclaimer
This page is for educational and exam preparation reference only. It is not affiliated with ServiceNow, Certified Application Developer, or the official exam provider. Candidates should refer to official documentation and training for authoritative information.
