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The practice questions for CPUX-F exam was last updated on 2025-09-15 .

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Question#1

Which two of the following are part of the information architecture?

A. Style guide
B. User interface guidelines
C. Specification of graphic design
D. The words used in the user interface, for navigation and content
E. Wireframe
F. Content hierarchy

Explanation:
The information architecture and the navigation structure are developed in parallel with the prototypes. From a human-centred point of view, the information architecture is the naming and structuring of the information that is accessible to users.
The navigation structure is the logical organisation of the screens, pages and windows that comprise the user interface - that is, the links and menus that enable users to get from one set of information to another.

Question#2

Which two of the following are considered stakeholders but NOT users of a car rental website?

A. A trainer who is teaching staff at a call centre how to use the car rental website
B. A call centre employee who is using the car rental website to reserve cars on behalf of a customer
C. A designer who is responsible for the user interface design of the car rental website •
D. An accounts administrator who receives an email invoice for a reservation from the car rental website
E. A customer who contacts a call centre employee and asks them to reserve a car for them on the car rental website
F. A marketing executive who is running a "10% off car insurance" promotion on the car reservation website, for all users who reserve a car directly through the website

Explanation:
Stakeholders may or may not be users. Stakeholders are not considered to be users if they are affected by an interactive system but don't interact with it or use its output.
Examples of stakeholders who are not users:

Question#3

What are usability evaluation methods? Choose two.

A. Two or more rooms that are specially equipped for usability tests or focus groups.
B. The purpose of a usability evaluation is to determine whether or not an interactive system, or a prototype of an interactive system, meets the user requirements and applicable dialogue principles, heuristics and user interface guidelines.
C. A checklist used by a moderator in a usability test to keep track of briefing and presession interview questions, usability test tasks, and post-session interview questions
D. A process through which information about the usability of an interactive system is gathered in order to improve the interactive system (known as formative usability evaluation) or to assess the merit or worth of an interactive system (known as summative usability evaluation).

Question#4

Select four true statements about heuristic evaluation.

A. Users are asked to report subjective data into a questionnaire based on their experience of using an interactive system
B. A heuristic evaluation is a specific form of a usability inspection that is guided by a list of approximately 10 heuristics.
C. Can be used to evaluate users1 satisfaction with an interactive system and to gather information on the context of use.
D. A usability inspection in which one or more evaluators compare an interactive system to a list of heuristics and identify where the interactive system does not follow those heuristics.
E. Heuristics are a problem-solving method that uses shortcuts to produce good-enough solutions given a limited time frame or deadline.
F. Heuristic evaluation is a usability inspection method

Explanation:
See page 51 in https://uxqb.org/wp-content/uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf
Usability inspection is a form of usability evaluation. It is based on the judgment of one or more evaluators who examine or use an interactive system to identify potential usability problems, and deviations from established dialogue principles, heuristics, user interface guidelines and user requirements. The evaluators base their evaluation on their experience as user experience professionals or as users of the interactive system that is being evaluated.
A heuristic evaluation is a specific form of a usability inspection that is guided by a list of approximately 10 heuristics.
User surveys evaluate users' satisfaction with an interactive system. In a user survey, users report subjective data into a questionnaire based on their experience of using an interactive system. The usability of a questionnaire is important; for example, the questions in the questionnaire must be easy to understand and the questionnaire must keep users informed of their progress.
User surveys are also used to gather context of use information as part of understanding the context of use.

Question#5

CORRECT TEXT
A context of use description describes:
a.______________ in the form of user group profiles and personas;
b.______________ in the form of as-is scenarios;
c.______________ in the form of task models, as-is scenarios or user journey maps;
d.______________ in the form of lists or as-is scenarios;
e. ______________in the form of as-is scenarios.

A. 

Exam Code: CPUX-FQ & A: 99 Q&AsUpdated:  2025-09-15

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