C_BCSCX_2502 Online Practice Questions

Explanation:
The correct feature available in SAP Commerce Cloud, according to learning.sap.com, is:
A. Product catalog ― SAP Commerce Cloud includes robust product catalog functionality, featuring hierarchical catalog structures, multiple versions (staging versus online), categorization, variant modeling, and synchronization capabilities for managing product data in storefronts.
❌ The other options are not features of SAP Commerce Cloud:
• B. Case processing with registered products ― this falls under Service Cloud.
• C. Bounce management for new prospects ― related to marketing automation tools.
• D. Management for intercompany sales processes ― belongs to ERP or Sales Cloud capabilities.
C Final Answer A. Product catalog

Explanation:
The correct answer from learning.sap.com regarding Clean Core in relation to SAP Customer Experience is:
A. It is a strategy to minimize modifications, and to run with cloud-compliant extensions and customizations.
Clean Core refers to maintaining an SAP environment with minimal core modifications and relying instead on upgrade-stable, cloud-compliant extensibility approaches―preserving the core system while enabling innovation through proper extension and integration techniques

Explanation:
Here are the three correct benefits of integrating SAP Customer Experience (CX) with SAP ERP, as highlighted on learning.sap.com:
• A. Integration caters for error handling and monitoring
SAP Integration Suite supports comprehensive monitoring and operational oversight for error detection, retries, and issue resolution across integrated systems.
• B. Integration between SAP CX and SAP ERP is out-of-the-box
SAP CX solutions (like Commerce, Marketing, Sales, Service Cloud) include prebuilt integration content and packages for SAP ERP―including S/4HANA―enabling rapid setup of core end-to-end processes learning.sap.com.
• C. Integration monitoring needs to be centralized
SAP’s integration strategy emphasizes centralized monitoring and lifecycle management via the SAP Integration Suite―essential for maintaining reliability across ERP and CX scenarios.
❌ Incorrect options:
• D. Integration is GDPR compliant C While data privacy is important, GDPR compliance isn’t listed as a direct integration benefit.
• E. Integration value mapping needs to be maintained C This refers to technical configuration steps, not a core business benefit.
C Final Answers: A, B, and C

Explanation:
The best recommendation, according to learning.sap.com, is:
C. SAP Sales Cloud
SAP Sales Cloud offers a guided selling process accessible via mobile devices, complete with playbooks, dynamic guided selling capabilities, and a native mobile app for iOS and Android that supports field usage and opportunity progression.
The other options aren’t suitable:
• SAP Commerce Cloud (A) is focused on e-commerce experiences, not mobile-guided selling.
• SAP Emarsys (B) is a marketing engagement platform.
• SAP Customer Data Platform (D) serves data unification and segmentation, not guided selling.
✦ Answer C. SAP Sales Cloud

Explanation:
The correct answer from learning.sap.com is:
C. SAP Datasphere
SAP Datasphere is part of the SAP Business Technology Platform and enables users to combine data from many sources and build models―creating unified datasets that SAP Customer Experience and ERP systems can leverage for deeper analytics and insights.