GC-AI-DB Certification Exam Guide + Practice Questions

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Comprehensive GC-AI-DB certification exam guide covering exam overview, skills measured, preparation tips, and practice questions with detailed explanations.

GC-AI-DB Exam Guide

This GC-AI-DB exam focuses on practical knowledge and real-world application scenarios related to the subject area. It evaluates your ability to understand core concepts, apply best practices, and make informed decisions in realistic situations rather than relying solely on memorization.

This page provides a structured exam guide, including exam focus areas, skills measured, preparation recommendations, and practice questions with explanations to support effective learning.

 

Exam Overview

The GC-AI-DB exam typically emphasizes how concepts are used in professional environments, testing both theoretical understanding and practical problem-solving skills.

 

Skills Measured

  • Understanding of core concepts and terminology
  • Ability to apply knowledge to practical scenarios
  • Analysis and evaluation of solution options
  • Identification of best practices and common use cases

 

Preparation Tips

Successful candidates combine conceptual understanding with hands-on practice. Reviewing measured skills and working through scenario-based questions is strongly recommended.

 

Practice Questions for GC-AI-DB Exam

The following practice questions are designed to reinforce key GC-AI-DB exam concepts and reflect common scenario-based decision points tested in the certification.

Question#1

What happens if the bot is configured with a knowledge base that has no published articles?

A. The bot generates a fallback message
B. The bot fails to load completely
C. The bot disables slot collection
D. The bot redirects to the IVR

Question#2

Which two features assist in refining the effectiveness of knowledge content via Knowledge Optimizer? (Choose two)

A. Article usage trends
B. Query sentiment graphs
C. Unanswered query frequency
D. Knowledge Base replication

Question#3

What is the purpose of assigning a default knowledge base to a bot in Genesys Cloud?

A. To enable voice routing
B. To ensure bots can reference articles during user conversations
C. To limit bot access to task actions only
D. To bypass intent matching

Question#4

Where in Genesys Cloud is the option to assign a digital bot to an inbound message flow located?

A. Admin > Messenger
B. Architect > Call Flow
C. Admin > Routing > Digital Flows
D. Admin > Inbound Message Flow

Question#5

Which two actions can be performed on a mined draft intent?

A. Assign it to a digital queue
B. Rename and tag the intent
C. Export the intent to JSON
D. Merge it with existing intents

Disclaimer

This page is for educational and exam preparation reference only. It is not affiliated with PECB, ISO 27001, or the official exam provider. Candidates should refer to official documentation and training for authoritative information.

Exam Code: GC-AI-DBQ & A: 99 Q&AsUpdated:  2026-01-14

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