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The practice questions for L4M5 exam was last updated on 2025-09-15 .

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Question#1

Which of the following will shift the supply curve to the right?

A. Changes in customer taste
B. New disruptive technology
C. Decreased market price of substitute products
D. Increased customers' disposable income

Explanation:
The following graph shows the factors that shift the supply curve to the left and to the right.



Reference: - CIPS study guide page 103
- Principles of Microeconomics 2e, 2017, Open Stax - Rice University. LO 2, AC 2.2

Question#2

An experienced procurement professional is developing strategies for forthcoming negotiations with her key supplier. To avoid negotiation deadlocks, she identifies the reasons why negotiations could fail.
Which of the following are most likely to be reasons for negotiation failures? Select TWO that apply.

A. Underlying interests of TOP are overlooked
B. MIL objectives are well established
C. Both parties focus on common interests
D. Buyer helps to create a co-operative atmosphere
E. Unachievable objectives were set up

Explanation:
It has been said that most negotiations are won (or lost) at the preparation stage. Success in a negotiation cannot be claimed unless you can refer back to your objectives and show how you have achieve them. In broad terms, negotiation plans/strategies involve 4 key activities:

Question#3

After studying Thomas-Kilmann conflict resolution model and considering different approaches carefully, the procurement team of XYZ Ltd. decides to adopt an avoiding approach to the upcoming negotiation with one of their suppliers.
Which of the following will be the objective of XYZ procurement team in this negotiation?

A. Yielding the supplier's point of view
B. Postponing the issue
C. Seeking a quick middle-ground position
D. Confronting and trying to find a creative solution immediately

Explanation:
Avoiding is unassertive and uncooperative. When avoiding, an individual does not immediately pursue his or her own concerns or those of the other person. He or she does not address the conflict. Avoiding might take the form of diplomatically sidestepping an issue, postponing an issue until a better time, or simply withdrawing from a threatening situation.
LO 1, AC 1.1

Question#4

Which of the following are most likely to turn buying organisation into an unattractive customer in supplier's perspective? Select TWO that apply.

A. Demands for kickback
B. Reduced paperwork in procurement processes
C. Adopting clear and concise CSR policies
D. Unclear tender award criteria
E. Using SRM technology

Explanation:
Becoming a preferred customer to supplier's perspective can increase the purchaser's leverage in negotiation. Beside the size of buying organisation or its spend, the following may be sufficient to differentiate the buyer from other buying organisations:
Simple procurement processes: Using SRM technology may help to simplify the process Simple contracting processes
Clear and concise documentation: Reduced paperwork helps both supplier and buyer save their time and resources.
Absence of onerous supplier terms and conditions
On-time payment
Transparent processes: Unclear tender award criteria can be seen as opaque. Suppliers who attended the tendering processes cannot know the reasons why their bids are rejected and hesitate to attend other tendering.
Ethical behaviour: Suppliers may prefer a buyer who adopts CSR policy because they can predict potential customer's behaviour. Demands for kickback are unethical behaviours.

Question#5

IHL has been supplying to XYZ Ltd for months. XYZ Ltd procurement manager Diana realises that the IHL's input prices are dropping and this is a good time to re-negotiate the price of the contract. She invites IHL representative to XYZ headquarter to make a bargain on the current price. At the opening stage of the negotiation, Diana requests a 10% reduction in price with an increase in volume purchased.
Is Diana's action appropriate in the opening phase?

A. Yes, because the negotiation should be done as quick as possible
B. Yes, because Diana's proposal is a fair trade for both parties
C. No, because Diana should state exactly the increasing quantity
D. No, because Diana has put the markers down too soon

Explanation:
The opening stage of the negotiation covers the very first few minutes when the parties meet and greet each other and are seated in the negotiation room in preparation for the main event.
Typical behaviours at the opening stage: 'dos' and 'don'ts' Do’s
Be punctual and well presented (welcome theirarrival)
Break the ice with small talks
Start the conditioning process
Check authority
Check agenda
Consider using visual aid to set out key objectives or make key points Don’ts
Use strong, pushy, cold or tough style at the opening Put down marker at this stage
Criticise other organisations/TOP's previous contacts/third parties.
In this scenario, Diana has made her proposal right at the opening stage. This is an
example of 'don'ts'. Good negotiators are very careful about 'red lines'. If she puts such barrier up too early, the supplier may not try to look for more creative solutions later in the negotiation.

Exam Code: L4M5Q & A: 275 Q&AsUpdated:  2025-09-15

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