MS-721 Certification Exam Guide + Practice Questions Updated 2026

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel.
Does this meet the goal?

HOTSPOT
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner.
How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

DRAG DROP
Your company has a Microsoft Teams deployment and the following departments:
• Sales
• Marketing
You need to recommend a licensing strategy that meets the following requirements:
• The sales department must be able to prevent meeting attendees from copying and pasting in meeting chats.
• The marketing department must be able to customize meeting templates.
• The solution must minimize costs.
What should you recommend for each department? To answer, drag the appropriate licenses to the correct departments. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -IPVideoMode parameter to DISABLED.
Does this meet the goal?

You have a Microsoft Teams deployment.
You need to ensure that users can schedule meetings that have the following:
Presenter bios
Attendee registration
Registration management
Which two types of policies should you configure? Each correct answer presents cart of the solution. NOTE: Each correct selection is worth one point.