PEGACPCSD24V1 Online Practice Questions

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Latest PEGACPCSD24V1 Exam Practice Questions

The practice questions for PEGACPCSD24V1 exam was last updated on 2026-02-24 .

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Question#1

What are the advantages of using composite tabs in a user interface? (Choose Three)

A. Improved organization of related content
B. Enhanced performance through content segregation
C. Increased complexity for users
D. Better user experience with targeted information
E. Overloading the interface with information

Question#2

Which settings are essential when configuring Pega Call for customer service? (Choose Two)

A. Defining call routing rules
B. Setting up voice recognition scripts
C. Customizing call queuing mechanisms
D. Integrating with cloud storage

Question#3

What is the first step in creating a new service request in a case management system?

A. Assigning the case to a manager
B. Entering customer details
C. Selecting the service request type
D. Setting the priority level

Question#4

What is a recommended approach to organizing data on a Pega dashboard?

A. Group data by importance
B. Display all available data
C. Use a single chart for all data points
D. Avoid using visual aids

Question#5

Which feature is critical when configuring Messaging AI in Pega?

A. Setting up rule-based responses
B. Defining custom AI models
C. Integrating email plugins
D. Customizing user interface themes

Disclaimer

This page is for educational and exam preparation reference only. It is not affiliated with Pegasystems, Customer Service Developer, or the official exam provider. Candidates should refer to official documentation and training for authoritative information.

Exam Code: PEGACPCSD24V1Q & A: 150 Q&AsUpdated:  2026-02-24

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