PEGACPSA24V1 Online Practice Questions

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Latest PEGACPSA24V1 Exam Practice Questions

The practice questions for PEGACPSA24V1 exam was last updated on 2025-09-28 .

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Question#1

Which Pega component helps identify UI elements that may cause accessibility issues?

A. Accessibility Inspector
B. SLA Workflow Monitor
C. Work Queue Analyzer
D. Case Dependency Mapper

Explanation:
The Accessibility Inspector scans UI elements for potential accessibility issues, such as missing Alt Text or improper keyboard navigation. This ensures that applications meet compliance standards. SLA monitors and work queue analyzers do not assess accessibility.

Question#2

Which two advantages do Insights offer over traditional reports? (Choose Two)

A. Real-time data updates
B. Interactive drill-down capabilities
C. SLA escalation tracking
D. Work queue automation

Explanation:
Insights provide real-time data updates, ensuring that users always work with the most current case information. They also support interactive drill-down capabilities, allowing users to explore deeper levels of data. SLA escalation tracking and work queue automation are unrelated to reporting and Insights. These features improve data analysis and reporting flexibility.

Question#3

Which feature allows sequential condition-based decision-making in workflows?

A. Decision Tree
B. SLA Rule
C. Wait Step
D. Case Lock

Explanation:
A Decision Tree allows sequential if-else condition evaluation to determine case outcomes. It is useful for workflows requiring multi-step logic evaluations. It is widely used in credit scoring, risk assessments, and insurance claim processing. Decision Trees automate structured decision-making efficiently.

Question#4

Which two actions can be configured for swipe gestures in Pega mobile applications? (Choose Two)

A. Approve or Reject a case
B. Delete or Edit an item
C. Assign cases to work queues
D. Modify SLA deadlines

Explanation:
Swipe actions allow users to quickly approve/reject cases or edit/delete items without opening details. This improves mobile user efficiency. Assigning cases and modifying SLAs relate to workflow management, not mobile interactions. Proper gesture configuration enhances usability.

Question#5

Which two factors can be used to configure dynamic routing? (Choose Two)

A. User skills and availability
B. Case priority level
C. Static role assignment
D. Work queue threshold

Explanation:
Skill-based routing ensures work is assigned to qualified users based on required expertise. Priority-based routing escalates urgent tasks to ensure high-priority cases are handled first. These methods improve efficiency in business-critical workflows. Static role assignment lacks flexibility, while queue thresholds manage workload limits.

Exam Code: PEGACPSA24V1Q & A: 320 Q&AsUpdated:  2025-09-28

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