Explanation:
Box 1: Yes
Chatbots built with Power Virtual Agents will understand and display content that's locally relevant to the user. Localized handling and formatting are based on the user's browser locale setting, and include the following elements within a chat conversation:
✑ Date and time
✑ Numbers
✑ ZIP or postal code
✑ Currency
✑ Speed
Box 2: Yes
Custom entities:
The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that serves a specific purpose, you'll need to teach the bot's language understanding model some domain-specific knowledge.
For instance, let's say you want to build a bot for an outdoor store. In this case, you'll need to teach the bot to acknowledge the "outdoor gears product" category in a dialog.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/data-location
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
