A project manager has been asked by the human resources (HR) review team to share information about how the project team members interact, communicate, and conduct themselves to reduce the risk of conflicts and improve overall team performance.
What should the project manager do next?
A. Provide the HR review team with the team norms document.
B. Invite the HR review team to attend one of the daily standup meetings.
C. Discuss the resource management plan with the HR review team.
D. Direct the HR review team to the communications management plan.
Explanation:
The team norms document (sometimes part of the team charter) outlines behavioral expectations, communication styles, and rules for collaboration. It’s the most appropriate document to provide HR insights into how the team works together.
The PMBOK® Guide C Seventh Edition emphasizes defining team agreements early and using them to manage team dynamics.
Option B shows transparency but doesn't offer structured insight.
Option C is broader and not focused specifically on team behavior.
Option D covers communication logistics, not interpersonal norms.
Reference: PMBOK® Guide C Seventh Edition, Team and Stakeholder Performance Domains
PMI Agile Practice Guide C Chapter 4, Team Chartering