Salesforce Certified Platform Strategy Designer Online Practice Questions

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Latest Salesforce Certified Platform Strategy Designer Exam Practice Questions

The practice questions for Salesforce Certified Platform Strategy Designer exam was last updated on 2025-09-15 .

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Question#1

A strategy designer is working with a team to assess and prioritize potential opportunities for an
upcoming product release using the Design Thinking methodology.
Which next step should the designer recommend to assist with prioritization?

A. Survey users and prioritize building their most desired features.
B. Analyze the feature feasibility and let technology drive future designs.
C. Test for desirability and refine ideas based on feasibility

Explanation:
In the Design Thinking process, testing for desirability ensures that ideas meet user needs and preferences. Refining these ideas based on feasibility takes into account the practical aspects of implementation, ensuring that the prioritized opportunities are both desirable to users and achievable by the team.

Question#2

Cloud Kicks (CK) notices a significant customer churn due to a disconnect between product features and user needs.
Which course of action should CK's strategy designer propose to improve the situation"?

A. Request product owners to envision future state and provide better requirements.
B. Clarify requirements and enable quality assurance teams with better acceptance criteria.
C. Facilitate a co-creation workshop to help generate ideas grounded in research insights.

Explanation:
The strategy designer should propose facilitating a co-creation workshop to help generate ideas grounded in research insights, to improve the situation of customer churn due to a disconnect between product features and user needs. A co-creation workshop is a method that involves collaborating with stakeholders and users to ideate and prototype solutions based on research findings and user feedback. It helps create solutions that are aligned with user needs and expectations, and increase user engagement and satisfaction.
Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/facilitate-a-co-creation-workshop

4 1. A strategy designer creates a bridge from the project vision to product development through prioritization.
Which factor should be considered to minimize cost and maximize value?
A. Usability
B. Velocity
C. Effort
Answer: C
Explanation:
Effort is a factor that should be considered to minimize cost and maximize value when prioritizing ideas or features. Effort refers to the amount of time, resources, or complexity required to implement a solution. It helps estimate the cost-benefit ratio of each solution, and select the ones that deliver the most value with the least effort.
Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/prioritize-ideas-with-a-priority-matrix

Question#3

Cloud Kicks' users demonstrated behaviors and shared quotes on their excitement to use a new offering, as well as how it would influence their purchasing habits., during feedback sessions .
What do these qualitative findings Indicate about the new offering"?

A. Feasibility
B. Viability
C. Desirability

Explanation:
These qualitative findings indicate desirability of the new offering. Desirability refers to how much customers want or need a product or service, and how it meets their expectations and emotions. It can be measured by observing customers’ behaviors and reactions, such as excitement, interest, engagement, satisfaction, or recommendation.
Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/measure-the-success-of-the-initiative

Question#4

Cloud Kicks' design team learns of the desire for sustainable materials while co-creating personalization concepts with their West Coast influencers .
Which method should the team use improve feasibility of this concept direction?

A. Create a functional prototype.
B. Run a cost benefit analysis.
C. Review and align with company V2MOM

Explanation:
The best method to improve feasibility of a concept direction that involves sustainable materials is to run a cost benefit analysis, which is a quantitative way of comparing the costs and benefits of different alternatives and finding the optimal solution. Creating a functional prototype or reviewing and aligning with company V2MOM may not address the feasibility issue directly.

Question#5

An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems
Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?

A. Financial
B. MuleSoft
C. Services Cloud

Explanation:
The best Salesforce automation tool to recommend to improve business process efficiency for an insurance company that has a complex underwriting process is MuleSoft, as this helps integrate and orchestrate data and applications across different systems and platforms. Financial Services Cloud or Service Cloud may not be able to automate the underwriting process effectively.

Exam Code: Salesforce Certified Platform Strategy DesignerQ & A: 153 Q&AsUpdated:  2025-09-15

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