A. You can only send custom notifications to internal employees.
B. You can use text and fields in the body of the notification message.
C. You can only select one status as the notification trigger.
D. You can create your own notification triggers.
Explanation:
Workday’s Business Process Notification functionality enables administrators to configure custom notifications that are automatically sent to users when specific BP events occur. The correct statement is that you can use text and fields in the body of the notification message (Option B).
Notification templates support the insertion of business process fields, allowing dynamic content
such as worker names, event types, or effective dates to be automatically populated in the message.
This helps personalize communications and provide clear, actionable context.
Option A is incorrect because notifications can be sent to both internal users and external participants (such as vendors or contingent workers) if appropriately configured.
Option C is incorrect ― you can configure multiple status triggers (e.g., In Progress, Denied, Completed).
Option D is incorrect since notification triggers are predefined by Workday, and while you can configure their messages and recipients, you cannot create entirely new trigger types.
Therefore, the main strength of this feature lies in its customizable content, dynamic field integration, and multi-status trigger support.
Reference (Paraphrased Source):
Workday Pro HCM Core C Business Process Configuration Guide (2023R2), Section: “Business Process Notifications,” and “Custom Message Configuration.”